StageMind Terms of Service

1. Agreement and acceptance

These Terms of Service (the "Terms") are a contract between you and Beautify Insights LLC d/b/a StageMind ("StageMind," "we," "us") governing your use of the StageMind desktop application (the "App"), the StageMind account and cloud services, including Managed AI (the "Cloud Services"), and the stagemind.app website (together, the "Service").

You accept these Terms by creating an account, by purchasing a plan, or by using the Service. Where we present these Terms for acceptance — for example, a checkbox at account signup or at checkout — indicating your acceptance there is also acceptance, and we may record which version you accepted and when.

Installing the App is additionally governed by the End User License Agreement (the "EULA") presented at installation; if these Terms and the EULA conflict about the App's license, the EULA controls the license and these Terms control the Service. Our Privacy Policy, at https://stagemind.app/legal/privacy, is incorporated into these Terms by reference and is the authoritative description of how we handle personal data.

If you use the Service for an organization, you represent that you can bind that organization, and "you" includes it.

2. Eligibility

You must be at least 18 years old to create an account. The Service is not directed to children, and we do not knowingly collect personal data from children (see the Privacy Policy). If we learn that an account holder does not meet this requirement, we may suspend or close the account.

3. Your account

Provide accurate information, keep your password secure, and don't share your account. You are responsible for activity under your account. Tell us promptly at support@stagemind.app if you suspect unauthorized use. We may suspend accounts to protect the Service, pending investigation of a suspected breach of these Terms.

4. The Service; local-first design

The App is local-first: your scripts, library, research data, and settings are stored on your device, and core teleprompter features work offline. The Cloud Services add an account, plan entitlements, and Managed AI. Feature availability depends on your plan as described at purchase. Our Privacy Policy explains exactly what data leaves your device and when.

5. Plans, billing, and payment

5.1 Plans. StageMind offers subscription plans — Studio, Studio Pro and Studio Agency, each billed monthly or annually — a one-time lifetime license tier, optional recurring AI add-ons, an optional Companion add-on, and one-time credit and capacity packs (for example, AI refills and video packs). Studio includes a monthly AI allowance; Studio Pro includes a higher monthly AI allowance; Studio Agency includes the largest monthly AI allowance.* Current plans, what each includes, and prices are described at stagemind.app and at checkout, and the price that applies is the price shown to you at checkout. A lifetime purchase is a license to the App as described at purchase — cloud AI allowances are not included unless an AI add-on is active.

* Allowances are measured by how much AI processing your requests use, not by a fixed number of requests or messages. Our allowance guide explains what counts toward an allowance and how allowances differ between plans.

5.2 Payment processing; merchant of record. Payments are processed by Stripe on Stripe-hosted checkout pages; we never receive your card details. Our payments account is with Stripe, LLC (United States). Depending on your country, either (a) StageMind is the seller of record and applicable taxes are calculated and added at checkout, or (b) for supported international countries, Stripe acts as merchant of record, meaning the Stripe entity identified at checkout is the seller of that purchase for tax purposes and handles tax calculation, collection, and remittance. Purchases are unavailable in countries we don't yet support; you may join a waitlist.

5.3 Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for your plan, until you cancel (§6.1). By subscribing, you authorize recurring charges to your payment method. We will notify you in advance of any price increase to your plan, as required by law, and material changes take effect at your next renewal.

5.4 AI allowances and pay-per-use. Paid plans include a monthly Managed AI allowance. When your allowance is used up, Managed AI pauses by default — you are never billed for overage unless you explicitly opt in to pay-per-use.

If you opt in, usage beyond your allowance is metered and billed through Stripe, and these safeguards apply:

• Alerts and your own threshold. Pay-per-use includes optional spending alerts and an optional spending threshold that you set.
• A $50 heads-up if you set no threshold. If you do not set your own threshold, we send you a heads-up notice at each $50 of pay-per-use spend within a billing cycle.
• A checkpoint that recurs at every $200. Pay-per-use stops at every $200 of pay-per-use spend within a billing cycle — at $200, then $400, then $600, and so on. This checkpoint applies to every pay-per-use user, including users who have set their own spending threshold; setting a threshold does not switch it off or move it.
• Releasing a checkpoint takes typing, not clicking. To continue past a checkpoint you must type a confirmation word in the app. A click alone will not release it.

You can use your own API keys (BYOK) or local models instead of Managed AI at any time; BYOK usage is billed to you by your provider and never by us.

5.5 One-time packs; what carries forward and what does not. AI refill credits are added to your allowance for the billing cycle in which you buy them.

Nothing about a refill expires on a timer. At each renewal we recompute your allowance from your plan plus any recurring add-on you hold at that moment, and reset consumption for the new cycle. A one-time refill grant is not part of that recomputation, so any unused part of it is overwritten at renewal and does not carry forward.

A recurring AI add-on behaves differently, deliberately. Because a held add-on is part of that recomputation, the allowance an add-on funds is preserved across renewal, plan change, and rollover for as long as you hold the add-on. Subscribe to an add-on and that allowance is yours every cycle; buy a one-time refill and it is for the cycle you bought it in.

Capacity packs (for example, video packs) apply as described at purchase.

5.6 Changes to Managed AI. Model availability, routing, and allowance mechanics may change as providers and costs change. We will give at least 30 days' notice of changes that materially reduce a paid plan's cloud-AI value (see also EULA §5).

6. Cancellation and refunds

6.1 Cancellation. Cancel anytime via the billing portal (Settings → Billing). Cancellation stops future renewals; you keep plan access until the end of the paid period. After expiry, your account enters a 90-day read-only grace period during which you can reactivate; the App's local features and your local data are unaffected by cancellation.

6.2 Refunds — 7 days, longer where the law requires. If you are unhappy with a first purchase of a subscription, a lifetime license, an AI add-on, or a one-time pack, contact us at support@stagemind.app within 7 days of the charge. Where the law where you live gives you a longer cancellation or withdrawal period, that longer period applies instead of the 7 days — in the EU and the UK that is at least 14 days (§6.4).

Refunded in full. A lifetime purchase and a Studio plan are refunded in full within the window, whatever you used.

Refunded net of the AI you used. For plans that include an AI allowance other than Studio — currently Studio Pro and Studio Agency — and for recurring AI add-ons and one-time credit packs, we refund what you paid less a deduction for the Managed AI you consumed. Consumption is measured as a percentage of the AI allowance included with your plan as purchased. The deduction and the resulting refund are stated to you in dollars before we process the refund.

The small-consumption rule. If you consumed less than 10% of the AI allowance included with your plan as purchased, we refund in full, with no deduction. That 10% is always measured against the allowance included with the plan as you bought it — upgrading mid-cycle, adding an add-on, or buying a refill does not move the figure the percentage is measured against.

Renewals. A renewal charge is refundable on the same terms within the same window after that charge, with consumption measured over the renewed period.

After the window. Payments are non-refundable after the window closes and we do not prorate: annual plans are not partially refunded for unused months. §12 states the exception, where we terminate without your breach.

6.3 Pay-per-use and capacity packs. Pay-per-use charges reflect metered usage you opted into and are non-refundable except for billing errors. Capacity packs are refundable within the window to the extent unused.

6.4 EU and UK consumers. If you are a consumer in the EU or the UK, you have a statutory right to withdraw from a purchase within 14 days. §6.2's 7-day window does not shorten it: where the statutory right applies, you have the full 14 days.

We reduce a withdrawal refund to reflect a service already supplied only where, before we began supplying it, you expressly requested that we begin immediately and acknowledged that doing so ends or reduces your withdrawal right, and we captured that request and acknowledgement from you. Where we did not capture it, we make no such deduction: your withdrawal refund is the full amount you paid, however much Managed AI you have used.

Nothing in these Terms limits statutory consumer rights that cannot be waived.

6.5 How refunds are processed. Refunds are issued to the original payment method via Stripe. Where Stripe is merchant of record, Stripe processes the refund.

7. Your content and intellectual property

7.1 You own your content. Scripts, notes, prompts, recordings, research libraries, and anything else you create or import in StageMind ("User Content") are yours. StageMind claims no ownership and takes no license to User Content except the limited, non-exclusive license to process it as needed to operate the features you invoke (for example, transmitting the text you submit to Managed AI to the AI provider and back). That license ends when processing completes; we keep no copy of interactive Managed AI content on our servers. The Privacy Policy describes the asynchronous batch-processing lane, which is switched off at publication and would store content if it were enabled.

7.2 AI output. As between you and StageMind, we claim no rights in the output AI features generate for you. You are responsible for reviewing output before relying on or publishing it; AI output may be inaccurate, incomplete, or similar to output generated for others, and may be subject to the AI provider's terms.

7.3 Our IP. The Service, including the App, its design, and branding, is owned by StageMind and its licensors and protected by IP law. We grant you only the rights these Terms and the EULA state. "StageMind" and associated logos are trademarks of Beautify Insights LLC. Open-source components bundled with the App remain licensed to you under their own licenses, as described in EULA §13 and in the notices that ship with the App (Settings → About → Open-Source Licenses).

7.4 Feedback. If you send us ideas or feedback, we may use them without obligation to you.

8. Acceptable use

You agree not to:

• use the Service to violate law or third-party rights (including copyright);
• circumvent, disable, or abuse licensing, activation, quotas, metering, or rate limits, including by creating multiple accounts to obtain allowances you have not paid for;
• resell, sublicense, or provide the Service to third parties as a service bureau;
• probe, disrupt, or overload our infrastructure, or access it other than through the App or documented interfaces;
• use AI features to generate content that is unlawful, or to violate an AI provider's use policies;
• misrepresent AI-generated material as human-created where that misrepresentation is unlawful or deceptive.

We may throttle, suspend, or terminate accounts that violate this section (see §12).

9. Third-party content and services; YouTube research

9.1 Your research inputs. StageMind's content-research features fetch publicly available third-party content (for example, YouTube video metadata, captions, and comments) from your device, at your direction, and store the results locally on your machine. StageMind does not host, publish, or redistribute that content. You are responsible for: (a) using those features in compliance with the source platform's terms (including YouTube's Terms of Service) and applicable law; (b) respecting content owners' rights — ingesting content for analysis does not give you any right to reproduce or republish it; and (c) the consequences of directing ingestion at any particular content.

9.2 Availability of third-party integrations. YouTube, Notion, Google Drive, AI providers, and other integrations depend on third parties and may change or break without notice. Integrations are provided "as available"; their loss is not a defect in the Service. Your use of third-party services through StageMind is governed by their terms.

9.3 Copyright complaints (DMCA). We respect copyright. Because StageMind is local-first, we generally do not host user content; but if you believe content available through our Service or website infringes your copyright, send a notice compliant with 17 U.S.C. §512(c)(3) to our designated agent, who is registered with the U.S. Copyright Office (registration number DMCA-1077024):

Designated agent: Copyright Agent
Beautify Insights LLC (d/b/a StageMind)
6751 Forum Drive, Suite 240, Orlando, FL 32821, United States
Email: legal@stagemind.app
Telephone: [not yet published]

The designated agent's telephone number is required by 17 U.S.C. §512(c)(2)(A) and is not published here yet. Until it is, reach the designated agent by email at legal@stagemind.app or by post at the address above; a notice sent by either route is treated as received.

We will respond to valid notices, including removing or disabling access to material we host and, where appropriate, forwarding notices to users. We may terminate repeat infringers (§12). Counter-notices may be sent to the same agent at the address above.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAGEMIND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE.

Live performance. StageMind is a production tool, and this is the part that matters most in practice. You are responsible for rehearsing with the App, verifying anything it shows you, and having a fallback for any live or recorded performance. StageMind is not liable for the outcome of your performances, recordings, or publications.

Some jurisdictions do not allow certain warranty disclaimers; where prohibited, they apply to the fullest extent permitted. If you are an EU/UK consumer, nothing in these Terms affects statutory rights that cannot be waived, including legal guarantees of conformity for digital content.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER STAGEMIND NOR ITS SUPPLIERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) STAGEMIND'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATEST OF: (i) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; (ii) THE AMOUNT YOU PAID FOR A LIFETIME LICENSE; AND (iii) US $100.

These limits do not apply where they cannot lawfully be limited — including liability for willful misconduct, gross negligence (where non-limitable), death or personal injury caused by negligence, or fraud — and do not limit non-waivable consumer rights.

12. Suspension and termination

You may stop using the Service and close your account at any time (data handling per the Privacy Policy). We may suspend or terminate your access, or specific features, if you materially breach these Terms (including §8), if required by law, or if a provider or platform change makes a feature unlawful or impracticable — with notice and, where practicable, a chance to cure.

If we terminate your access to Cloud Services, or your account, without your breach, we will refund the prorated unused portion of any prepaid subscription fees or Cloud Services add-on fees, together with any unspent one-time AI credit or capacity packs. Perpetual App licence fees are not proratable and are not refundable solely because Cloud Services end; validly licensed local App features remain available as stated in the final paragraph of this section.

Sections 7, 9, 10, 11, 12, 13, 14 and 15, together with any other section that by its nature should survive, survive termination.

Termination of Cloud Services does not remove your local data or disable purely local features of a validly licensed App.

13. Changes to the Service and these Terms

We may update the Service and these Terms. For material Terms changes we will give at least 14 days' notice (email or in-app) before they take effect; continued use after the effective date is acceptance, and where we present the updated Terms for acceptance we may require you to accept them before continuing to use the Cloud Services. If you don't agree, cancel before the change takes effect (§6). Where a change also materially reduces a paid plan's cloud-AI value, §5.6's 30-day notice applies to that change. The current version is always at https://stagemind.app/legal/terms, with its version number and effective date at the top.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, excluding its conflict-of-laws rules; the UN Convention on Contracts for the International Sale of Goods does not apply.

Talk to us first. Before filing any claim, you agree to contact us at legal@stagemind.app and give us 30 days to resolve the dispute informally.

Courts. Except where you have non-waivable rights to sue elsewhere (for example, EU consumers may sue in their home courts), disputes will be resolved exclusively in the state or federal courts located in Orange County, Florida, and both parties consent to their jurisdiction.

Small claims. Either of us may instead bring an individual claim in a small-claims court that has jurisdiction over the parties and the claim, for as long as the claim stays in that court and stays individual.

TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL.

Class action waiver. To the extent permitted by law, you and StageMind each agree that claims will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. This paragraph is a separate agreement between us; if it is held unenforceable in whole or in part, the rest of this section remains in effect.

15. General

Export/sanctions: you may not use the Service in violation of US export controls or sanctions, and you represent you are not in an embargoed country or on a restricted-party list. Assignment: you may not assign these Terms; we may assign them in connection with a merger, acquisition, or asset sale. Entire agreement: these Terms, the EULA, and the Privacy Policy are the entire agreement between you and StageMind and supersede prior discussions. Severability / no waiver: if a clause is unenforceable, the rest stands; failure to enforce isn't waiver. Force majeure: neither party is liable for delays beyond reasonable control. Notices: we may notify you via the App or your account email; legal notices to us go to legal@stagemind.app and to the postal address below.

16. Contact

Beautify Insights LLC d/b/a StageMind
6751 Forum Drive, Suite 240, Orlando, FL 32821, USA
legal@stagemind.app · privacy@stagemind.app · support@stagemind.app · https://stagemind.app